PRIVACY POLICY

We collect personal data exclusively for the purpose of providing dental services, maintaining medical records, fulfilling legal obligations, and communicating with patients. The legal basis for data processing includes: (a) the patient's consent, (b) the execution of a contract for the provision of health services, (c) compliance with legal obligations, and (d) the legitimate interests of the practice when they do not override the rights and freedoms of patients.

We only collect personal data necessary for the provision of dental services and lawful business operations, including:

- Basic identification data (name, surname, OIB, date of birth),

We process the personal data of patients, employees, job candidates, and users of our website:

- Basic personal data (name, surname, contact information) for scheduling and providing services.

- Health data (records, medical history, images) necessary for providing dental services.

- Accounting data (OIB, address) for the purpose of fulfilling legal obligations.

- Candidate data (CV, qualifications) during the recruitment process.

- Newsletter data with consent or legitimate interest.

- Data via web forms.

We collect data directly from patients when scheduling appointments, during the first examination, and while providing services, via email, telephone, online forms, and by accessing medical records when necessary and with the patient's consent.

We use your data exclusively for the purposes for which it was collected: providing dental services, communication, maintaining medical records, fulfilling legal obligations, billing for services, and improving the quality of our services. The data is not used for marketing purposes without your explicit consent.

On our website, we use cookies to ensure the proper functioning of the site, analyze visits, and improve the user experience. Detailed information about the types of cookies, their purpose, and how to manage them can be found in our Cookie Policy.

Your personal data will not be shared with third parties, except when necessary for the execution of a contract, fulfillment of legal obligations, or with your consent. In cases of data transfer outside the EU, we ensure appropriate protection measures in accordance with the GDPR.

We store data for as long as is necessary to achieve the purpose of processing or as long as prescribed by law. After this period expires, the data is deleted or anonymized.

You have the right to access your data, correct inaccurate data, delete data when it does not conflict with legal obligations, restrict processing, data portability, and the right to object. To exercise your rights, you can contact us at [email protected].

We apply technical and organizational protection measures to ensure the confidentiality, integrity, and availability of personal data, including controlled access to systems, data encryption, regular employee training, and conducting security tests.

This Privacy Policy may be amended from time to time to comply with regulations or changes in our business processes. The updated version will always be available on our website.

For additional information or complaints related to the processing of personal data, please contact us at:

Dentista Specialist d.o.o.

Ulica Ede Murtića 2/A, 10000 Zagreb

e-mail: [email protected]